When I
was seventeen I got a summer job in a posh department store to finance my first
trip abroad. It was near my home so it seemed ideal. The first place I worked
was in the silks department. I didn’t get any training so I was terrified of
cutting the fabrics. There were some regular customers who had servants and
chauffeurs. Some had been coming for years. Most of them were pleasant, but a
few were really nasty. Often, when somebody notorious appeared, the experienced
staff ran away and hid. They only came out from the storeroom after the
customer had gone.
I’ll
always remember the first day of the sales. I had set my alarm early so as not
to be late. I quickly dressed and left the flat. Outside, it was raining hard
and the traffic was creeping along. When I got to work, people were already
queuing outside the doors. Some had been waiting all night and the weather
hadn’t improved their temper. They were potentially a dangerous mob and I could
see why our boss had planned the sale like a military operation. The previous
day, my ‘commander’ had told me to work at the end of the tables in the middle
of the shop floor.
QUESTIONS:
- Did Pat enjoy
her job?
- What happened
with difficult customers?
- How do we know
the sale was important?
- How do you think
Pat felt when she finally got out from under the table?
- Have you ever
had an experience at work similar to Pat’s?
- What was your
first job?
- Do you enjoy
your current job? Why / why not?
ANSWERS
- Did Pat enjoy
her job?
Although
Pat does not say outright, she implies that she did. Today she is able to laugh
at the various situations she found herself in.
- What happened
with difficult customers?
The
experienced staff ran away and hid. They only came out from the storeroom after
the customer had gone.
- How do we know
the sale was important?
Because many people gathered before the doors opened.
- How do you think
Pat felt when she finally got out from under the table?
Relieved and probably embarrassed.
- Have you ever
had an experience at work similar to Pat’s?
- What was your
first job?
- Do you enjoy
your current job? Why / why not?
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