Monday, May 19, 2014

CHECKING INTO A HOTEL (BASIC) (EXERCISE B66E121)




1. Translate the following into your own language:

  (A) Single room: ________________________    (E) Double room: ______________________
  (B) Guest: _____________________________     (F) Vacancy: __________________________
  (C)  Reception: _________________________     (G) Porter: ____________________________
  (D)  Downstairs: ________________________     (H) Upstairs: __________________________

2. Read and then practice the following dialogue:

  Clerk: May I help you?
  John:  Yes, we have a reservation.
             It’s under Ryan.
  Clerk:  How do you spell it?
  John:   R.Y.A.N.
  Clerk:  Thank you.
              Can you fill in these forms, please?
  John:   Sure.
  Clerk:  Your room number is 603.
              It’s a double room on the 6th floor.
               Here is your key.
  John:    Thank you.
  Clerk:   The Porter will help you with your bags.


3.  Match the hotel related words with their definitions.



(A)
Book  (verb)
___
return the keys and pay for the bill
(B)
Check-in   (verb)
___
a morning phone call from the front desk, acts as an alarm clock
(C)
Baggage (noun)
___
a machine that distributes snacks and beverages when you insert coins
(D)
Double bed  (noun)
___
arrange to stay in a hotel
(E)
Parking pass  (noun)
___
bags and suitcases packed with personal belongings
(F)
Late charge   (noun)      
___
go to the front desk to receive keys
(G)
Vacancy  (noun)
Vacant   (adj)
___
delivery of food or other services requested by guests
(H)
Check-out   (noun)
___
large open area at the front of the hotel
 (I)
Sofa bed, pull-out couch (noun)
___
available rooms
(J)
Wake up call  (noun)
___
a bed large enough for two people
(K)
Lobby   (noun)
___
a bed built into a sofa or couch
(L)
Vending machine  (noun)
___
a piece of paper that guests display in the car window while in the hotel parking lot
(M)
Room service  (noun)
___
a fee for staying past the check-out time




ANSWERS:

1. Translate the following into your own language:

  (A) Single room: ________________________    (E) Double room: ______________________
  (B) Guest: _____________________________     (F) Vacancy: __________________________
  (C)  Reception: _________________________     (G) Porter: ____________________________
  (D)  Downstairs: ________________________     (H) Upstairs: __________________________

2. Read and then practice the following dialogue:

  Clerk: May I help you?
  John:  Yes, we have a reservation.
             It’s under Ryan.
  Clerk:  How do you spell it?
  John:   R.Y.A.N.
  Clerk:  Thank you.
              Can you fill in these forms, please?
  John:   Sure.
  Clerk:  Your room number is 603.
              It’s a double room on the 6th floor.
               Here is your key.
  John:    Thank you.
  Clerk:   The Porter will help you with your bags.

3.  Match the hotel related words with their definitions.


(A)
Book  (verb)
(h)
return the keys and pay for the bill
(B)
Check-in   (verb)
(j)
a morning phone call from the front desk, acts as an alarm clock
(C)
Baggage (noun)
(l)
a machine that distributes snacks and beverages when you insert coins
(D)
Double bed  (noun)
(a)
arrange to stay in a hotel
(E)
Parking pass  (noun)
(c)
bags and suitcases packed with personal belongings
(F)
Late charge   (noun)      
(b)
go to the front desk to receive keys
(G)
Vacancy  (noun)
Vacant   (adj)
(m)
delivery of food or other services requested by guests
(H)
Check-out   (noun)
(k)
large open area at the front of the hotel
 (I)
Sofa bed, pull-out couch (noun)
(g)
available rooms
(J)
Wake up call  (noun)
(d)
a bed large enough for two people
(K)
Lobby   (noun)
(i)
a bed built into a sofa or couch
(L)
Vending machine  (noun)
(e)
a piece of paper that guests display in the car window while in the hotel parking lot
(M)
Room service  (noun)
(f)
a fee for staying past the check-out time
         
         TO PRINT

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