GOOD WAYS TO DEAL WITH BAD BOSSES
Your future advancement depends on your ability to manage the crazies
above you.
The top reason people quit their
jobs, according to a recent Gallup poll? A bad immediate supervisor. Bully for
those who can—and want to—find another position elsewhere, but if you otherwise
like the job or need it as a steppingstone, you’ll have to learn to live with
that subpar superior. The right coping strategy depends on what kind of lousy
your leader is.
The Micromanager
Known for: Hovering. Checking your work. Sometimes redoing it.
How to
cope: Work on building trust, which
is the micromanager’s Achilles’ heel. Besides making sure your work is
A+-worthy, put your boss on a schedule for when she can expect status reports,
says Brad Karsh, president of professional training company JB Training
Solutions. Start with daily updates, then ask for permission to shift to
weekly: “If your in-box is crashing from all these memos, let me know. I’d be
happy to start checking in on Fridays.”
The Passive-Aggressive
Known for: Praising you in private, then slamming your ideas in
public.
How to cope: “The onus is on you to learn what’s going on inside
his head,” says Lynn Taylor, author of Tame Your Terrible Office
Tyrant. To elicit honest feedback, appeal to the person’s expertise,
says Mitchell Kusy, an Antioch University professor who studies management
styles. For example, “I got the sense you didn’t like my idea. Would you mind
next time sharing your constructive criticism in advance? It would really help
me improve.”
The Praise Thief
Known for: Stealing credit for your work and ideas.
How to
cope: Take ownership by saying, “I
noticed that the project I developed has taken off with the execs. I’d love to
be included in those conversations.” Still being left out? Start sending
big-idea emails to your boss and your boss’s boss, saying that
you want to get input from both of them, suggests Karsh.
The Hands-Off Harry
Known for: Being so laissez-faire it’s a problem. “You might be
working on the wrong things, only to find out later,” says Kathleen Stinnett,
founder of leadership consulting firm FutureLaunch.
How to cope: When starting a project, ask your supervisor for
specifics on what she’s looking for, then send an email recapping the
conversation. You’ll be on the same page and have it on record in the event
that there’s a dispute later.
The Narcissist
Known for: Making you work late, calling you on vacation, and
generally stealing your personal life. “His time will always be more valuable
than yours,” says Gary Namie, co-author of The Bully at Work.
How to cope: Mind the ego. “Narcissists think they’re perfect and
hate criticism,” says Jack Zenger, CEO of leadership consultancy Zenger
Folkman. So cushion the request to reclaim your life with a compliment. “I
admire your commitment to excellence and want to do the best job possible, but
my work suffers when I’m fatigued. I need my weekends to recuperate.” Says
Namie: “You either challenge the boss or dig your own grave.”
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